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BUSINESS COMMUNICATION IN ECONOMIC INTERACTION AND SOFT SKILLS DEVELOPMENT

Author(s) Пономаренко О. В., , ,
Category Economics
year 2023 issue Issue number 102. Part 2
pages 112-119 index UDK 339.9
DOI 10.32782/2415-8240-2023-102-2-112-119 (Link)
Abstract Business communication involves both internal communications within an organization, as well as external communication with other businesses, customers, and the general public. It is important to use language and communication styles that are appropriate for the audience and the purpose of the message. Effective business communication also involves active listening, feedback, and the ability to adapt communication styles to different situations and individuals. Business communication plays an important role in economic interactions, and students who lack essential soft skills may face difficulties in their professional careers. Soft skills such as effective communication, active listening, problem solving, teamwork, and leadership are essential to success in the business world. However, many students do not receive adequate training in these skills during their academic years, making it difficult for them to develop these skills once they enter the workforce. This problem is further exacerbated by the fast pace of the modern business world, where effective communication and soft skills are critical to success. This is why educational institutions need to incorporate soft skills development training into their curricula to ensure that their students are fully prepared for the business world. The article examines the essence and significance of business communication in the economic environment, the relationship with business etiquette. The interdependence between the formation of soft skills and academic success, structured modern methods of teaching soft skills in the process of learning a foreign language, and potential assessment methods are studied. The key communication skills necessary for effective communication in economic and business environments are identified
Key words Business communication, business etiquette, economic environment, economic interaction, soft skills, academic performance
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